CUSTOMER CARE

Our values - your satisfaction We are committed to quality, customer satisfaction and short response times. The focus is always on personal contact and individual advice. We still process hats with our quality seal years later. Just come by for straightening, shaping, adjusting or cleaning.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

EU +41 79 514 48 11

US +1 682 283 24 74

or send us an email to:

westernstyleshop@gmail.com

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RETURNS

The customer has the right to return the goods ordered online within a period of 5 working days. Goods paid for with PayPal will also be reimbursed with PayPal after deduction of the transport costs. A credit will be issued for goods that have been paid for in advance. Exceptions must be agreed with Westernstyle Shop prior to purchase.

Terms & Conditions

1. Subject matter of the contract Westernstyle Shop)

sells the goods specified in the online shop or on leaflets to the following delivery and sales conditions (GTC). These terms and conditions also apply in particular if they differ from those of the customer.

 

2. Conclusion of the contract

The contract between the customer and the Westernstyle Shop is made verbally or in writing through an order placed by the customer, by telephone, by post, by email or in the online shop on the Internet. Westernstyl Shop accepts the order by sending the customer an order confirmation (by post or e-mail) or by delivering the goods directly with accompanying paper.

3. Product range

All information on the goods that the customer receives as part of the ordering process is non-binding. In particular, changes in design and color as well as errors and topicality in the description, illustration and price information are reserved. Information on the individual goods is based on information provided by the manufacturer and supplier and is passed on by us in good faith without obligation. Westernstyle Shop reserves the right to deliver replacement products that may differ in design and color from the goods ordered.

 

4. Payment terms

All catalog prices are guide prices that are continuously adapted to the market. They are in Swiss Francs (CHF), including VAT, unpackaged, unfranked from the Niederbipp warehouse. Transport and packaging costs, as well as cash on delivery charges are calculated separately. The prices shown in the Internet catalog and in the price list are our net prices. Delivery only against prepayment, invoice, credit card, PayPal or cash on delivery. When picking up, you can pay in cash, with EC / Postcard or credit card on site. The credit card fee of 2.4% is borne by the buyer.

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5. Terms of delivery

 If in stock, the products will be delivered to the address specified by the customer within 1-5 working days ( Address based in Switzerland) (USA 2-3 Weeks) and after receipt of payment. If the products are not in stock, the delivery time can be delayed by 2-3 weeks. The delivery of the goods takes place at the expense and risk of the customer, even if partial deliveries are made. Claims are settled in the case of externally visible damage to the ordered goods only against a certificate from the respective carrier.

6. Right of exchange

The customer has the right to return the ordered goods and convert them within a period of 5 working days. If it is not possible to change the bag, the right of return applies.

 

7. Intellectual property

Westernstyle Shop reserves all rights for every design, every text, every graphic on its website. All trademarks, product names or company names or logos quoted on this website are the sole property of the respective authorized persons.

 

9. Place of jurisdiction and applicable law

These terms and conditions and the contracts that are concluded on the basis of them are subject to Swiss law. The place of jurisdiction is Aarwangen. shopping cart Items: Total: checkout ... payment method Pay directly with PayPal or request an invoice. The articles in the online shop are normally in stock, but there may be overlaps.

 

You are also welcome to call for advice:

EU +41 79 514 48 11 / US +1682 283 24 47 

Westernstyle Shop GmbH Price changes remain reserved at any time